"Lifetime accompany commitment" is the core competitiveness of Best Heavy Industry Co., Ltd. The company has more than 150 professional engineers, most of whom have more than five years of experience in equipment installation. The company has an independent and sound spare parts warehouse, with thousands of different types of imported parts, casting parts, processing parts, pneumatic components, electrical components and other quick-wear parts, to provide users with adequate spare parts.
1.Answer timely and patiently the customer's questions, explain detailedly the performance and characteristics of the product to the customer.
2.According to the information from customer, provide suggestion of model selection, and make partial improvement according to customer’s requirements to promote customers experience.
1.Propose complete construction scheme and plan for customers, including equipment delivery, transportation, installation, commissioning, operation, maintenance and inspection.
2.Inspect every set of equipment strictly before delivery.
3.Provide professional services such as on-site installation, commissioning guidance, operation training and technical consultation for customers.
4.Provide high-quality and low-cost parts, equipment transformation, upgrading and other services for customers using even the equipment from other manufacturers.
1.After receiving user's notice, we will reply within 24 hours, prepare the required accessories within 48 hours, and send professional engineers to the site if necessary.2.Establish a complete service file, regularly call or visit users, tracking usage of the equipment, and closely cooperate with users to ensure the equipment reaches the best working condition.
High efficiency、High quality and all-round service for customers